1. Electronic Commerce – An overview

• What is EC? Setting the context to EC

• Related terminologies- E markets, E Business, Web – Commerce

• The ever-widening impact of EC

• Types of EC – B2B, B2C, C2B

• Government participation in EC

• The EC bandwagon -why should businesses get on it?

2. Intra business applications of EC (1)

• Work-flow management

• Customization of products and services

• Exercise

3. Intra business applications of EC (2) - Supply chain management

• Push vs. pull based models

• Elements of the supply chain

• Supply chain systems and products

• Case study

4. Inter- organizational applications of EC

• Financial applications

• Applications in procurement

• Business to Consumer EC

• Home shopping

• Home banking

• Education and Training

• Publishing

• Home entertainment

• Case study – www.amazon.com.

5. EC – Framework and Components

• An Electronic Commerce Framework

• The EC framework in use in Singapore

• EC requirements and services

• Policy and regulatory issues in EC

• Components of EC

• EDI

• Intranets and Extranets

• Digital Currency and Electronic Catalogues

6. Architectural requirements for E-Commerce

• Telecommunications infrastructure

• Decision support systems

• Interoperability

• Storage and retrieval of information/ linking databases to the web

• Workflow management

• Markup languages

7. Planning and implementing EC(1)

• EC business models

• Developing an EC business case

• EC implementation strategies

• Key lessons to remember in EC implementation

8. EC implementation (2) and Changing Business Functions in the Electronic environment

• Change Management and EC implementation

• Information based Marketing

• Advertising on the net

• Approach to Interactive Marketing on the net

9. Security Issues and solutions

• Secure Commerce requirements

• Threats

• Security strategies

• Approaches to safe EC

• Secure Protocols

• Secure Transactions

• Secure Payments

• Certificates for Authentication

• Security on web servers and Enterprise Networks

10.Creating an EC Website - Lab session 1

• Approaches to web page creation

• Design Considerations

• Introduction to Front Page 2000